RESERVATIONS:
Jump N Slide Texas is open for business Monday through Saturday from 8:00 a.m. to 8:00 p.m. You may call us at 210-273-1664 or email us at jnslidetx.com. All reservations must be secured with a credit card in order for us to confirm and process your reservation request. Jump N Slide Texas is fully insured and can provide a certificate of liability upon request.
METHOD OF PAYMENT:
Payment is due in full at the time of setup/delivery; we accept cash, checks or credit/debit cards.If paying cash, please be sure to have the exact change as our drivers do not carry cash or change.
SETUP AND TAKE DOWN:
An adult must be present during the installation and take down of the equipment. Please note that our Drivers do not rearrange, move or clear customers’ belongings from front/back yards or driveways. Setting-up a jumper can take approximately 20-30 minutes and interactive units 30-45 minutes per unit. Water units require a hose within range of setup; water must be turned off when unit is no longer in used.
An electrical outlet must be located within 75 feet of the setup as blowers for the inflatable units are powered by electricity. Adequate space must be available for the inflatable unit, which generally is 2-feet of unobstructed area all around the unit and the entrance. Access to the setup area must be unobstructed for a 3- to 5 foot wide dolly. We can provide a generator for an additional charge if electrical power is not accessible.
SURFACE:
Units can be setup on almost any surface (concrete, asphalt, grass and driveway or cul-de-sac), please specify and inform our customer service representative where you intend to place the unit. The area must be clear of any rocks, sticks, roots, etc that could puncture the bouncer. Also, if you have an in ground sprinkler system, make sure it is turned-off and the sprinkler heads are not engaged.
NO silly string, gum, drinks, food or other sticky substances is allowed in or around the inflatable units/equipment.
IF SILLY STRING IS USED ON THE UNIT IT WILL CAUSE THE UNIT TO BE DAMAGE BEYOND REPAIR AND WILL NOT BE ABLE TO BE FIXED. THE UNIT WILL BE RUINED AND THE LESSE WILL BE CHARGED THE COST OF A NEW UNIT.
OUR CANCELLATION POLICY:
We realize that unforeseen circumstances can arise and you may have to cancel or reschedule your reservation. A 48 hour notice must be given in order to get a full refund, if less than 48 hours a $50 fee will be charged.
SUPERVISION OF INFLATABLES
Customer is responsible for supervising the safety and conduct of all participants, using any Jump N Slide Texas inflatable games and/or any equipment, therefore there should be a responsible and mature adult supervising the operation of the units at all times.